NAMO
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'THE BUDDHIST HOUR' RADIO BROADCAST
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KNOX FM 87.6 Sundays 11:00am to 12:00pm |
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KNOX FM RADIO BROADCAST for 13 AUGUST 2000.
Todays broadcast is titled : How we train our project managers.
Our Centre has some projects that operate beyond the local level of the Shire of Yarra Ranges in the State of Victoria in the Commonwealth of Australia.
The population of Australia in 1999 is about 19 million persons. Australia has the lowest population density of any continent in the world. The population density at 1999 was 6.4 persons per square mile which is equal to 2.5 persons per square kilometer. The major reason for this is that about nine tenths of Australian land is short of water and long droughts make it unsuitable for sustainable food cultivation.
Most of the Australian population live on the Eastern coast in a few big cities. The urban-rural ratio (1999) was urban 85 %, rural 15 %. The population projection with a doubling time of 99 years will be about 21 million by the year 2010 and 21.7 million by the year 2020.
Because of a massive immigration program 26.1 % Australians are foreign born. The average household size has 2.6 persons. The death rate per 1000 population at 1999 was 7.6 compared to a world average of 8.9. The total fertility rate is 1.8, the marriage rate per 1000 in 1998 was 5.9 and the divorce rate in 1998 was 2.7. The percentage of the population age 15 to 64 having university qualifications is 11.9 %.
Electricity reaches 99.5 % dwellings and 85 % of households possess an automobile and 95% possess a telephone. Literacy is virtually 100 %.
Under these good conditions our organisation is quite confident that we can help propagate Buddha Dhamma both locally and abroad by use of modern technology.
With modern technology, such as the internet, we can deliver at a cost effective basis much quality advice of how persons can live well and we can help our Members increase their personal wealth so that they can get the leisure time and resources and education needed to help others.
Australia has recently helped its neighbours by supplying troops for a Australian-led international peace keeping force under the UN security council recommendations for East Timor.
There is considerable will in Australia to help our friends in Asia and we as an organisation are inclined to the view that the best way we can develop our organisation is to become involved in a global setting within the Buddhist framework.
To achieve this, we have set up IDA task force. IDA stands for International Dhamma Activities. IDA task unit has just completed a six monthly report from January to July 2000. We are pleased to broadcast highlights from this report.
1.0 Members of IDA TASK UNIT.
Our most experienced Members with international WFB conference experience local and overseas are our Founder, John D. Hughes, our President, Vincenzo Cavuoto and our former Secretary Julie ODonnell.
John D. Hughes Dip, App.Chem. T.T.T.C. GDAIE is a Vice President of the W.F.B. He is the Australian & Oceania correspondent for the WFB Newsletter. He is on the Board of Advisors of Pellicuid. He received the Visuddhananda Peace Award 1999.
All current IDA Task Force Members have Bodhisattva vows.
They are:
John D. Hughes, Vanessa Macleod, Leanne Eames, Julian Bamford, Vince Cavuoto, Anita Svensson, Santi Sukkha, Thong Huynh, Maria Pannozzo, Evelin Halls and Pennie White.
Their present language reading skills include:
John D. Hughes - French, some Pali, Sanscrit & Chinese, Vanessa - Japanese & Spanish, Leanne - Japanese, Julian - German, Vince - Italian, French & German, Anita - Hindi, Santi - Laotian, Thong - Vietnamese, Maria - Italian, Evelin - German, some French, Pennie - Cambodian.
2.0 OUTLINE OF OUR MAJOR CAREER TRAINING PROGRAM FOR IDA PROJECT OFFICERS-2000.
Our major objective has always been that the Dhamma be taught to those who can benefit from such teaching. Dhamma teaching, we know from experience, helps many persons to a large extent to reduce their suffering this life. For a few persons, who have done good things in the past and who come to the right view, we help them to attain nibbana at the various levels in accordance with the canonical texts of Lord Buddha.
To do this grand work, we need to develop our Members to work in teams that are self-financed and are flexible enough and patient enough to work through the problems by being an educated, credible, significant, professional person who can work in a team which has to deal with considerable pressures and who can stomach the risks and enjoy the arts of conflict resolution that arises from dealing with different cultures in different countries.
In discussions of project management, it is sometimes useful to make a distinction between such terms as project, program, task and work practices. Our program is to work through our teaching objective on a project that we plan to have a lifetime of at least 500 years. Our task force dealing with International Dhamma Activities (IDA) has many elements that are unique and for this reason we have to develop our own work packages.
2.1 IDA development of training work packages.
IDA needs to develop training work packages because they do not exist in a form suitable for the information technology. The very fact of creation of a task force by the parent organisation and its managers is an admission that the bureaucratic functions of the core organisation cannot accomplish the desired outcomes through its functional organisation.
IDA must develop and deliver the training work packages that educate the whole of the organisation and at times the whole process can be described as slow start, followed by quick momentum, followed by slow finish.
Minimal effort is required at the beginning because IDA starts off with the computer technologies available.
It has become obvious to the IDA task force that a new form of output of the training work packages is needed.
IDA has specified that its training packages must be formatted by our task unit to be compatible for internet uploading.
We can now achieve this because we load our radio broadcast training packages onto our internet website at www.bdcublessings.one.net.au each week without effort.
In this case, to build the internet site to carry the information, IDA had to have a fast start, followed by very quick momentum, followed by a fast finish.
From inception, the whole site was built and operating within a two month time span.
This was the fastest IT project we have ever been able to mount and it was possible because we used four new IT persons who could work together as a team. This team work continues and means we are now in the position where we can quickly field test our IT training packages for quality output within our organisation.
In our organisation, the past decade has been marked by the need for a rapid growth in the use of project management by means of which our organisation can achieve its objectives.
Project management provides an organisation with powerful tools that improve its ability to plan, implement, and control its activities as well as the ways in which it utilizes its people and resources.
Project management has emerged because the characteristics of our late twentieth-century society demand the development of new methods of management.
Of the many forces involved, three are paramount: (1) the exponential expansion of human knowledge, (2) the growing demand for a broad range of complex, sophisticated, customized good and services and (3) the evolution of worldwide competitive markets for the production and consumption of goods and services.
All three forces combine to mandate the use of teams to solve problems that used to be solvable by individuals.
Our radio scripts now serve as time critical catalysts for the production of work packages. A work package is a sub element of a task that needs to be accomplished in order to achieve the objectives of the task. We rely on our A Team to meet our weekly broadcasting deadlines and this discipline extends to other work projects.
We do not work on the theoretical exercises - we work on actual projects. This work is practical and interesting and demanding, but it develops our Members and makes them more positive about life. Negative (akkusala) minds are destroyed by this process.
After a general induction into our Centres culture (the way we do things around here) Members are given e-mail privileges and taught to report on their activities around the Centre via e-mail. Induction processes that used to take two years can now be achieved within two to six months for reasonable quality graduates or for persons with significant work experience.
Our Teacher invites selected Members to undergo rigorous training to see if they are suitable for induction into IDA Task Unit.
In Public Relation terms, IDA persons are our front line troops bearing our good name and culture into the international forums.
As a result of having to meet decision makers of other Buddhist organisations, the IDA program is very much the most intense hands on of all our activities.
Being friendly and positive and helpful to all our clients is mandatory. We have no room in our IDA task unit for antisocial persons.
Particularly in the development of IT progress team work is needed. All team Members must get strong agreement (greater than 99 % confidence) that the direction of our IT development is the correct direction. It is too expensive and time consuming to convince someone who is not convinced that scholarship tools are paramount for our IT systems.
It is therefore important that all IDA team members have respect for scholarship and this is proven by their dedication to their university studies. This suits our lemma - Lifetimes of Learning. IDA team members who do not study at tertiary level have no credibility for an organisation such as ours that in the future will develop university level training work packages.
There is no silent back room activities for IDA Members to avoid personal contact from others - it is very much an exercise in international diplomatic socialisation.
Members of IDA act like project officers for different Countries with different cultures.
2.2 Preliminary induction methods for training IDA candidates.
Our most powerful method to get a range of experiences where we explain how our strategic plan that the Dhamma be taught is actualized into definite projects- we get IDA candidates to work on writing Knox FM Radio Broadcast Scripts.
These require the candidate to use extensive data warehouse information and cover a range of events, programs, economic factors, geography and history of many countries over the last 2500 years since the Buddha Sasana has been running.
Over one year or so, writing and broadcasting on air and chanting to a live audience matures the candidate towards our five styles.
Recently, it has been seen that the Radio Broadcast Text can be placed on our website to support our goal achievement which takes advantage of our off-line strengths.
Involvement in examining the size of e-business goals in our corporate strategy plan gives the candidates some feel for ensuring the need to publicise the link between e-business, strategic and financial plans to all Members and to the general public.
To do this, candidates have to become involved in unraveling global trading issues and exploring methods of increasing loyalty to our clients by overcoming complications and difficulties that the technology appears to throw up.
2.3 How we deal with three difficult critical problems of Project Management.
Our maturing candidates for IDA are then given overseas correspondence and told to draft responses. These are then edited by our more experienced Members. Over a period of a year, dealing with different countries in a suitable cultural response gradually climatises candidates to the need for more reading about the history and background of the organisations with which they deal.
There are three critical, unsolved problems that arise when we treat IDA Members from this viewpoint. The first problem is the fundamental problem that as organisations grow they arrive at a fifth and highly developed stage which Greiner called Grow through collaboration.
It is characterised by a managerial focus on problem solving and innovation. The organisational structure is a matrix of teams and its managerial style is participative.
There is a need for post project control and at times a need for a project history. Both are required so that project managers can learn from the success and failures of their peers, as well as their own experiences.
2.4 How we deal with the first critical problem of growth.
Our solution to the first critical problem is to provide an advanced data warehouse.
Members of IDA need abstracts of the image and style of the various organisations we deal with. Within the next 6 months, IDA Members will be scanning key information received from about 530 overseas organisations with which we wish to network into our LAN.
These will then be indexed to form databases for different countries.
We are about to build a LAN data warehouse to accommodate this information, although we have not yet solved the general problem of language information storage and retrieval.
2.5 How we deal with the second critical problem of conflict.
The second critical problem is the need for conflict resolution in matrix management. Matrix project officers describe themselves as having large responsibilities and no authority.
The project manager demands support from top management and for a clear mission statement, with clear priorities. We say such statements show a lack of clear planning and insufficient problem solving by the project managers. The project managers need to live within the uncertainty that we may withdraw support from one or other overseas groups at short notice or in extreme case withdraw support from an overseas country.
The project managers must learn to make a quantum leap in their planning in 3rd order thinking and stop trying to lower the mission statement of our organisation.
2.6 How we deal with the third critical problem of the Peter Principle.
The third critical problem is what is called the Peter Principle. On this principle we have never learned how to reward persons who work on our enterprises without promoting them.
If an individual excels at a task, we promptly reward that persons by taking away that work. The more productive an individual is, the more likely it is that we will reduce the organisations productivity by moving that individual into another job.
Project management is, at best, a middle-management function. Excellent project managers are rare and their worth exceeds that of rubies. We must find a way to reward them without removing them from the work that is so valuable.
Our solution to the third critical problem is to promote the idea of the value of intrapreneurs (see editorial BDDR Vol.10 No.1)
This BDDR editorial was written by John D. Hughes with the assistance of Frank Carter B.Ec. Both of these persons are past Presidents of our Centre. We are promoting the notion that we do not want to drive out the person who is different from the norm because we want persons who are brighter, quicker and more efficient than the norm to be our project managers.
The intrapreneur is not interested in having a successful high profile project for the organisation if that project exposes the organisation to unmanaged risks. He or she is not a gambler; no matter how good the upside of the event may appear.
The intrapreneur's focus is not merely doing more business or running bigger projects, rather they work on the business or organisation itself. Their approach is to refine and improve the internal systems and processes of information gathering and retrieval, research, planning, risk management, member or employee training, performance evaluation and so on. 2.7 How self-confidence is taught to IDA Members
Members are encouraged to attend the international conferences of the WFB where possible and mix with and give practical help the organisors by attending upon the delegates.
Because of their Bodhisattva vows, the IDA TASK FORCE persons are prepared in DHAMMA training to make them fit for professional, nonsectarian roles with self-confidence.
2.8 Our major training for IDA Members is Prajnaparamita
The MAJOR IDA training is prajnaparamitta Teachings on Tuesday evenings. The current series, taught by JDH, runs for 3 years and three moons.
These teachings are half way completed at present.
3.0 Our minor training program for IDA Project Officers
MINOR training is to expose candidates to the five styles as displayed by many foreign-born Monks and Nuns who visit our Centre and handle international correspondence from many countries.
4.0 Prajna Paramita Teachings for IDA Members
Every week at Prajnaparamita our Teacher draws the minds of IDA candidates to witness each for himself or herself the need to make the effort to help and support those who hold living Buddha Dhamma in the world.
All around the candidates are the marks of this Dhamma-ending Age and it is for IDA candidates to start to make a difference by joining those who take up the need to help keep the LIGHT OF DHAMMA in the world.
5.0 Closed Shop
No more Members of the IDA Task Unit are acceptable for two years.
We access translators of many languages when we need them. All our major correspondence is in the English language. Pennie White is studying Cambodian at present. The level of qualifications and practical work experience ensure we are practical and professional in our conduct with persons born overseas.
6.0 IDA candidates practice with Visitors to our Centre
We have had many local and international visitors attend our Centre over the last six months. In total we have seen 1,676 visitors including our Teacher and Members. Many other persons have visited the Centre and did not leave a record in our Visitors Book.
In January and February 2000, 1,153 Vietnamese visitors attended our Centre as a part of their New Years pilgrimage to Buddhist Temples in Melbourne.
The most frequent visitors to our Centre over the last six months came from Vietnam and Cambodia. In the previous six months, the most frequent visitors to our Centre came from Vietnam and Cambodia followed by Japan and India.
7.0 Propagation of Dhamma Information by new IDA website
The charter of UNESCO assured all countries that literacy along with political freedoms represented a human right for all persons.
Our educational needs for producing Buddhist literature by the development of individual Members follows a UNESCO system that is able to generate new literate materials and new understanding not just nationalistic propaganda.
Our new IDA website at www.bdcublessings.one.net.au offers our local and international audience a learning channel where they can access new literate materials and blessings at their leisure.
8.0 BDDR Circulation to Overseas Benefactors
This is produced by Knowledge Management Task Unit.
Over the last six months, 1,075 copies of the Buddha Dhyana Dana Review has been posted to the following overseas countries:
New Zealand 8, Papua New Guinea 0, Indonesia 14, Japan 21, Malaysia 47, Singapore 49, Pakistan 2, Bangladesh 101, Bhutan 8, China 32, HongKong 12, India 143, Kampuchea 2, Myanmar (Burma) 28, Nepal 54, Philippines 8, South Korea 39, Sri Lanka 96, Taiwan 42, Thailand 133, Vietnam 2, Canada 4, Israel 2, United Arab Emirates (UAE) 2, Turkey 2, United States of America (USA) 104, Austria 4, Belgium 16, England 20, France 12, Germany 8, Italy 8, Mongolia 34, Netherlands (Holland) 6, Norway 0, Republic of Ireland 2, Russia 6, Sweden 2, Switzerland 0, Tanzania 2.
9.0 International Correspondence
Recently IDA has done very little to answer overseas correspondences. This was due to building projects at the Centre.
Incoming: Canada 1, Taiwan 2, Thailand 16, Sri Lanka 4, England 1, ,Mongolia 2, USA 2, India 2, Bangladesh 3, Seoul 1. Outgoing: Thailand 1, India 1. 10.0 Buddhist Broadcast Hour Text Now on IDA Website
IDA Members write the text of the broadcasts.
The new IDA website features our weekly Knox FM radio program scripts prior to their broadcast on Sundays from 11.00am to 12.00 noon.
The weekly KNOX FM radio script on our new website is to be digitally recorded so that chanting and music can be heard. In the future, on another website radio our audience will able to listen to the chanting and music when they wish.
11.0 Preparation for IDA involvement at the next WFB Conference
The 21st General Conference for the World Fellowship of Buddhists will be held from 5 to 10 December 2000 in Bangkok Thailand. John D. Hughes and Vincenzo Cavuoto will attend the conference as Delegates of the Buddhist Discussion Centre (Upwey) Ltd. John D. Hughes is a Vice-President for the World Fellowship of Buddhists.
Preparation for this Conference includes IDA Task Unit fundraising to enable the purchase of airline tickets for our Delegates.
Vanessas WFB HQ visits/temple in BA and put on mailing list Also visited Japan.
Request from lama in Mongolia for exchange program via Internet - offering accommodation in exchange for English teaching.
12.0 JDH Travel Plans for IDA Projects
Invitation to visit opening of large temple in Cambodia 2003, liaison with Cambodian monks
13.0 Some IDA Initiatives over the last 6 months
13.1 International Dhamma Activities in India
13.1.1 Professor Dr. Dipak Kumar Barua
Professor Dr. Barua has been elected Fellow of the Asiatic Society, Calcutta, for his lifetime achievements in Pali and Buddhism. He recently completed a tenure as Director of Nava Nalanda Mahavihara, Nalanda, and is now working to complete three projects - Encyclopedia of Buddhist Literature; History of Buddhist Literature; Pali-Bangla-Hindi-English : A Multilingual Dictionary. Professor Dr. Barua would like the latest bibliographical information on texts, originals and translations, published in Australia for inclusion in his works on Buddhist literature.
The above article was printed in BDDR Vol. 10 No. 1 (p81).
13.1.2 International Brotherhood Mission, Tawang, Aruchal Pradesh, India
Venerable Bhikku Karuna Shastri of the International Brotherhood Mission in Assam, India, has recently written to B.D.C.(U).Ltd. informing us of the plight of destitute children in Tawang, India, who are being deprived of educational opportunities through poverty and are being converted to Christianity by missionaries in the area. Please refer to the attached copy of the letter to Venerable Shastri from Geshe Lobsang Choedhar at Sera Je Monastery in Mysore, India, is attached.
For many years, our Teacher John D. Hughes has corresponded with and supported the many excellent activities of Venerable Achariya Bhikkhu Karuna Shastri. At the General Conference of the World Fellowship of Buddhists held in Wollongong Australia in 1998, John D. Hughes presented Venerable Achariya Bhikkhu Karuna Shastri with a laptop computer.
The B.D.C.(U) Ltd. intends to support Venerable Achariya Bhikkhu Karuna Shastri in his attempts to help the children in Tawang, India acquire a Buddhist education.
For a detailed account of the good works carried out by Venerable Achariya Bhikkhu Karuna Shastri, General Secretary of the International Brotherhood Mission, Assam, India, for services to poor, destitute and neglected people in India, please refer to BDDR Vol. 10 No. 1 (p74).
13.1.3 Bouddha Tapoban Vihar Sangstha
An article was recently printed in BDDR Venerable Bhikkhu Vipassanapal Thero of Bouddha Tapoban Vihar Sangstha Vol. 10, No. 1 (p80) appealing for funds to restore their monastery which was recently destroyed by violent floods in the area.
This article was printed in the BDDR to assist the Venerable to rebuild his monastery.
13.1.4 Buddha Bharati
Venerable Bigghananda Bhikkhu of Buddha Bharati requested assistance to construct a meditation and prayer hall, Buddhist library, guest house, rooms for residential Monks and Novices, an orphanage, and an office. Construction has already begun but has been halted due to a lack of funds.
This request has been printed and circulated in Vol.10. No. 1 (p81).
13.2 International Dhamma Activities in Bangladesh
The history of our international operations in Bangladesh started by helping fund and give moral support to one orphanage in Bangladesh. This was due to past karmic connections of our Teacher, who, in a former life at that place, decided to help the Followers in that place.
By the causes of using our resources to collect and send funds; three working and teaching visits in this life; and printing appeals for many worthy causes in that country in our international publication Buddha Dhyana Dana Review, our Teacher has received requests from many persons to come to our Centre from many different monasteries and organisations in Bangladesh.
13.2.1 Dhamarajika Orphanage
We continue to support the Dhammarajika orphanage. Since 1983, we have donated $12,591 to the Dhammarajika Buddhist Monastery, based in Dhaka, Bangladesh, since 1960. Refer to attachment 1 for a summary of donations.
The Monastery has implemented many very important social service programs, including setting up an orphanage, primary and secondary school, technical school and a free health clinic. In addition, the Monastery has provided emergency assistance during crises caused by natural disasters.
13.2.2 International Colloquium on Buddhism and the Future of Humanity
A historic International Colloquium on Buddhism and the Future of Humanity was held at Port City Chittagong from 30 October to 1 November 1999 under the auspices of Pellucid: a Nonpolitical Bilingual Humanistic Publication, in collaboration with the International Association for the Future of Humanity.
This type of Colloquium, the first in Chittagong, was a historic breakthrough in Buddhism of Bangladesh organised by eminent social thinker, world renowned Buddhist Leader, Professor Dr. Bikiran Prasad Barua, as its convenor and President. Twenty two delegates from Spain, India, Nepal and Bangladesh participated in the Colloquium and made the Colloquium a lively and memorable one. The delegates presented papers on the following in various academic sessions:
Buddhism and the Future of Humanity, Buddhism in Bhutan, Buddhist Views Towards Human Peace, Buddhism and World Peace, Buddhism and Socioeconomic Development, Buddhism vis-a-vis the Present World, Buddhism: Present, Past and the Future, Buddhism in the Flow of Civilisation, Buddhism: a Force for World Peace, Buddhism and Human Development, Buddhism in the 21st Century, Equal Earth, Buddhist remains in Bangladesh, Tantric Buddhism, Nonviolence in Buddhism, Hospital for the Mind and Socioeconomic Development in Buddhism. please refer to BDDR Vol. 10 No. 1 (p76-78).
14.0 IDA Members take robes
Under the guidance of Venerable Dhammadaro, two Members of our Centre, Julian Bamford (IDA) and Jan Bennett were ordained as Buddhist Novice Monks at Wat Dhammaram, Julian Bamford and Jan Bennett took robes to become Monks during January 2000.
15.0 Our next after next IDA Priorities for this year.
15.1 Our main priority this year will be building more websites and preparing multimedia material for them. One website will deal with the geological museum @ Upwey which will hold the Dragon King image and Dragon King texts.
These are Bodhisattva texts. Next after next will be another website that will deal with all the photographs that have been taken over the last two decades and will be indexed and visible with commentaries on another internet site.
Peter Jackson will regain the confidence of the webmaster of our original site so we can gain access to modifying our www.bdcu.org.au site. This site contains our library index and needs updating. We will work to create harmony with the webmaster who has served us so well.
15.2 A next priority is that the A Radio Team will have better working conditions in the new Sariputta Room.
15.3 We intend that our A Team write more articles for overseas publication.
16.0 Geological Museum @ Upwey
The Geological Museum @ Upwey is an international project where Members of the B.D.C.(U)Ltd learn about the global nature of scientific knowledge and its administration.
Monash University has been targeted for involvement because we intend to index the BHP collection that they own onto our website.
17.0 Overview of IDAs projected growth methodology.
We are now confident our present IDA team will give us the growth curves we want. There are several mathematical models that can be used to generate growth curves.
The choice of model is subjective dependent largely on the analysts judgment about which of the functional forms most closely approximates the underlined reality of the technical growth under consideration. We must ensure that our data is self-consistent - that is, that all data comes from the same data set or population.
Our forecasters must also remember not to confuse accuracy with precision. It is possible to develop precise capability/time estimates, but their accuracy is illusionary.
Extrapolation cannot go beyond the saturation level of a specific technological approach. It cannot predict a decline or future rebirth of the growth pattern. Network analysis may have to be developed with the Delphi method of forecasting. IDA must search and find new technology tools to help us with forecasting. We will then be on a sounder basis for running our projects.
We invite experienced project officers or those with IT skills to come and help us in our planning for the next after next stages of local engagement with more networks in Australia.
The most recent network we have established is with nurses engaged in palliative care for dying persons. We have arranged for a Buddhist monk to bless a dying Vietnamese woman who lives locally.
Our teacher will lecture nurses within the palliative care services at their next local in-service meeting on how Buddhist technology can help persons in distress.
We look forward to providing good information that is useful to many sections of society. We are non-sectarian when it comes to helping persons out of suffering who request our help.
Although our resources are limited, we intend to extend our blessing site at www.bdcublessings.one.net.au with such information in the near future.
May all beings be well and happy.
This script was written and edited by John D. Hughes and Evelin Halls.
Disclaimer:
As we, the Buddhist Discussion Centre (Upwey) Ltd., do not control the actions of our service providers from time to time, make no warranty as to the continuous operation of our website(s). Also, we make no assertion as to the veracity of any of the information included in any of the links with our websites, or an other source accessed through our website(s).
Accordingly, we accept no liability to any user or subsequent third party, either expressed or implied, whether or not caused by error or omission on either our part, or a member, employee or other person associated with the Buddhist Discussion Centre (Upwey) Ltd. The IDA report was prepared by John D. Hughes, Julie ODonnell, Leanne Eames, Lisa Nelson and Evelin Halls.
BIBLIOGRAPHY
2000 Britannica Book of the Year, Encyclopedia Britannica Inc.
Meredith, Jack R. & Samuel J. Mantel, Jr., (1995), Project management: a managerial approach, John Wiley & Sons, Inc, U.S.A.
For more information, contact the Centre or better still, come and visit us. |
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